Kung Fu Tea in Grand Rapids, MI is widely praised for its delicious and diverse bubble tea offerings, with a variety of flavors ranging from fruity to milky and unique add-ins. Customers consistently highlight the friendly, attentive, and efficient customer service, often mentioning specific staff members by name. The store ambiance is described as modern, clean, spacious, and welcoming, contributing to an enjoyable experience. Many reviews emphasize the freshness of ingredients and the attention to detail in drink preparation.
Customization Options
Most Popular Items
Additional Insights
Environment
The store boasts a modern, clean, and spacious interior with a great vibe, suitable for both casual visits and large group gatherings.
Cleanliness
Multiple reviewers note the store is very clean and well-maintained, contributing positively to the overall experience.
Unique Elements
Unique features include a wide variety of tea flavors and add-ins, customizable sweetness and ice levels, sealed-on lids for drinks, a popular mobile app ordering system, and occasional collaborations such as with Funimation Fruits Basket.
Service
Customer service is frequently described as exceptional, friendly, patient, and attentive, with staff going out of their way to accommodate custom orders and communicate about ingredient availability.