Phoenix Pearl Tea is a highly praised tea shop and board game store located in Red Lodge, known for its exceptional selection of loose leaf teas and unique tea blends. Customers consistently commend the friendly, knowledgeable, and welcoming staff who provide personalized service and expert recommendations. The ambiance is described as warm, relaxed, and inviting, with an emphasis on community engagement through events like open game nights. The shop also offers online ordering and shipping, making their high-quality teas accessible beyond the local area.
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Additional Insights
Environment
Warm, relaxed, and community-oriented with a cozy tea house feel combined with a playful board game environment. Regular events like open game nights foster social interaction and make it a popular hangout spot.
Cleanliness
The shop is well maintained and clean, contributing to a pleasant and inviting atmosphere that customers appreciate.
Unique Elements
Combines a tea shop with a board game store offering play-before-you-buy options and regular game nights. The staff's passion for creating custom tea blends by hand, a rewarding point system for new teas tried, and the inclusive LGBTQ+ friendly environment stand out.
Service
Exceptional and personalized, with staff recognized for their kindness, patience, and extensive knowledge about teas and games. The owner and team create a welcoming atmosphere, often engaging customers in conversation and providing helpful recommendations.