Cloud9 is highly praised for its exceptional boba tea and flavorful drink offerings, including smoothies and slushies. Customers consistently highlight the friendly and helpful staff that enhance the overall experience. The store boasts a fun and welcoming atmosphere with reasonable pricing and a variety of unique snack options. Many reviews emphasize the freshness and quality of ingredients used in their drinks.
Customization Options
Most Popular Items
Additional Insights
Environment
The atmosphere is fun, charming, and friendly with a neat and clean environment. Features like a sticky note wall with customer art contribute to the welcoming vibe.
Cleanliness
The store is noted as very neat and clean by multiple reviewers.
Unique Elements
Cloud9 offers a wide variety of unique boba and pudding options including popping boba, probiotic drinks, Sherpa brand chai, and Vietnamese coffee. They also feature unique snacks like dumplings, takoyaki puffs, and Japanese treats, as well as a punch card and customer art wall.
Service
Staff are repeatedly described as very friendly, helpful, patient, and welcoming. Several reviews mention staff recommendations, sampling options, and quick service. The owners are also noted as sweet and personable.