This is a highly praised boba tea and sweets shop located in Hagerstown, known for its delicious drinks and desserts. Customers frequently highlight the excellent quality of their boba, milk teas, fruit teas, and unique sweets such as tiramisu cups and viral Dubai chocolate bars. The establishment offers a warm and welcoming atmosphere with friendly, kindhearted owners and staff who consistently provide great customer service. The shop is also noted for its cleanliness and homely ambiance, making it a favorite spot for locals and visitors alike.
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Environment
The atmosphere is described as homely, relaxing, cute, and welcoming with a spotlessly clean environment. The establishment is considered a hidden gem and a pleasant place for work lunches or casual visits.
Cleanliness
The shop is noted to be spotlessly clean, with fast and friendly service that adds to the overall positive experience.
Unique Elements
The shop uniquely offers viral Dubai chocolate bars handmade in-house, a variety of customizable milk teas and fruit teas, and the ability to cater events with specialty vegan cakes. They also sell plush bubble tea-themed merchandise.
Service
Customer service is consistently described as friendly, kind, welcoming, and knowledgeable. The owners and staff brighten customers' days and go above and beyond, including catering events with professionalism and a smile.