
Heroes & Villains Sweets & Treats is a family-owned shop in Havana known for its friendly and attentive customer service. The store offers a wide variety of customizable ice cream treats, acai bowls, protein smoothies, and specialty items like cotton candy burritos. The atmosphere is fun and inviting with a Marvel superhero theme, free games for kids, and live music events. Customers appreciate the healthy options alongside decadent desserts, making it a great spot for families and all ages.
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Additional Insights
Environment
The shop features a Marvel superhero theme with vibrant decor including figurines and posters, creating a fun and inviting atmosphere enhanced by free games such as foosball, arcade cabinets, and air hockey.
Cleanliness
While cleanliness is not explicitly mentioned in detail, the store is described as cozy and well-maintained, contributing to a comfortable customer experience.
Unique Elements
Unique offerings include cotton candy burritos, themed decor, free games for kids and adults, live music events, and personalized touches like balloon animals and superhero figurines for children.
Service
The owners, May and Trent, are repeatedly praised for their warm, friendly, and personalized customer service, often treating guests and their children like family and remembering allergies or preferences.