Yan Yan Tea is a popular bubble tea shop praised for its delicious and authentic boba teas with a wide variety of flavors. Customers consistently highlight the friendly and informative staff, as well as attentive customer service. The ambiance is family-friendly, clean, and comfortable with a soothing environment and additional entertainment options such as arcade games. Overall, it is considered a great spot for both casual hangouts and quick takeout, with a growing loyal customer base.
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Additional Insights
Environment
The store has a soothing, posh, and family-friendly atmosphere with nice seating areas and fast wifi. It is clean and comfortable with arcade games for kids, making it a pleasant place to hang out or grab drinks to go.
Cleanliness
The shop is consistently described as clean and well-maintained.
Unique Elements
The menu offers a wide variety of classic and unique bubble tea flavors including custard pudding and Oreo toppings. The presence of arcade games for children and a soothing environment in a strip mall adds to the unique, family-friendly appeal.
Service
Customer service is frequently described as great, friendly, patient, and informative with special mentions of helpful staff and owners. Some complaints about a few newer employees' lack of professionalism and order mistakes were noted but overall service remains a highlight.