This teahouse is highly praised for its excellent drink quality, particularly its boba and specialty tea drinks, and attentive customer service. Customers frequently commend the welcoming and friendly staff who create a comfortable, inviting atmosphere. The store atmosphere is described as clean, cozy, and festively decorated during holidays, enhancing the overall experience. Patrons express strong loyalty, often returning multiple times per week and recommending the location to others.
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Additional Insights
Environment
The store has a welcoming and comfortable atmosphere with clean facilities, festive decorations during holidays, and cozy spots including photo booths and board games, making it a pleasant place to relax or study.
Cleanliness
The place is described as clean and well-maintained, contributing positively to the overall experience.
Unique Elements
Unique features include a rewards system offering discounts and free drinks, quick replacement of unsatisfactory items without questions, and a variety of board games and activities inside the store.
Service
Customer service is consistently described as excellent, attentive, polite, and personalized. Staff members like Xin, Rosa, Sandra, and Elvin receive special mentions for their kindness and helpfulness, including bringing orders to tables and accommodating special needs.