This Gong Cha location in Irvine is highly regarded for its delicious and customizable bubble tea offerings. Customers frequently praise the consistent drink quality, particularly noting the flavorful milk teas and specialty drinks like the creme brulee and mustache series. The staff is described as attentive, friendly, and efficient, contributing to a positive customer experience. The ambiance is casual and cozy with limited indoor seating, and the store maintains good cleanliness standards.
Customization Options
Most Popular Items
Additional Insights
Environment
The shop is described as small and cozy with limited indoor seating (around 4 tables). It's suitable for casual talks but not for working. The location can be somewhat cramped and warm due to heating preferences.
Cleanliness
The store is consistently mentioned as clean with well-maintained seating areas.
Unique Elements
The shop offers extensive customization options for sweetness, ice levels, and toppings. They use eco-friendly practices such as discounts for bringing your own cup and paper straws. The mustache drink series and milk foam toppings are distinctive features.
Service
Staff are attentive, friendly, and efficient, often managing multiple tables and ensuring timely service. Customers appreciate quick pick-up options and personalized service.