Gong Cha

4.2

(269 reviews)

Gong Cha is a popular boba tea shop located in Irvine, known for its welcoming atmosphere and consistent quality across its various locations. The store is often praised for its friendly and attentive staff who provide quick service, making it a preferred choice even during busy hours. Customers appreciate the cleanliness of the shop and the availability of indoor seating, although some note that the space can be small and crowded at times. The ambiance is casual, perfect for quick visits rather than extended stays. The shop's location in a strip mall offers easy access, though parking can be challenging due to the surrounding businesses.

Most Popular Items

Earl Grey Milk Tea: Frequently cited as a must-try, with customers describing it as "super delicious and refreshing."

Strawberry Crème Brulee: One customer expressed excitement about returning for this drink, highlighting its delightful taste.

Mustache Drink Series: Includes popular options like milk-foam green tea and oolong, noted for their unique flavors and creamy textures.

Wintermelon with Milk Foam: A favorite among many for its refreshing taste, with customers mentioning how it became a go-to drink.

Panda Drink (boba and jelly): A beloved choice for its enjoyable combination and customization options.

Additional Insights

Customer Service: Reviewers consistently mention the friendly and attentive nature of the staff, enhancing the overall experience.

Ambiance and Cleanliness: The shop is generally described as clean and well-kept, although some customers note the tight seating and crowded conditions during peak times.

Customer Loyalty: Many reviewers express a desire to return, highlighting the loyalty program and customization features as reasons for their repeated visits.

Customization Options: One of the standout features of Gong Cha is the ability to customize drinks to personal preferences regarding sweetness and ice levels, which many customers find appealing.

Environmental Considerations: The store's use of eco-friendly practices, such as offering discounts for bringing reusable cups, has been positively received.

Location Challenges: While the shop is easily accessible, the parking situation can be tricky, especially during busy times, as noted by several customers.

Store Information

Address

Heritage Plaza, 14130 Culver Dr H-2, Irvine, CA 92604

Phone

+1 949-656-8276

Website

Visit Website

Hours

Monday 11AM-11PM

Tuesday 11AM-11PM

Delivery

Takeout

Dine-in

Highlights

Great tea selection

Report this is not a boba tea store