This tea store is highly praised for its delicious and refreshing boba and bubble tea drinks, as well as its excellent customer service. Customers repeatedly mention friendly, attentive, and knowledgeable staff, creating a warm and welcoming atmosphere. The store ambiance is described as cute and enjoyable, making it a pleasant place to visit at the outlet mall. Overall, the venue offers a great tea experience with quality ingredients and a diverse menu.
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Environment
The store has a cute and pleasant decor with a charming mascot, offering a great atmosphere especially appreciated when visiting the outlet mall. Customers find it a refreshing place to enjoy drinks and socialize.
Cleanliness
There are no explicit mentions of cleanliness issues, implying the store maintains an acceptable standard of cleanliness.
Unique Elements
Unique features include the use of non-dairy cream for vegan options, prepackaged macaroons imported from the south of France, and personalized drink recommendations by staff.
Service
Customer service is consistently described as outstanding, friendly, helpful, and attentive with staff members like Jake, Carys, and Miss Lacey receiving special mention for their kindness and efficiency.