Ice Spot is a highly praised dessert and beverage establishment known for its freshly made rolled ice cream and a variety of boba tea options. Customers consistently highlight the delicious quality of the homemade ice cream, the friendly and attentive customer service, and the inviting, colorful atmosphere with board games and a family-friendly environment. The store maintains high cleanliness standards, featuring an open kitchen that adds to the overall experience. Many reviewers appreciate the natural ingredients and the customizable menu options available.
Customization Options
Most Popular Items
Additional Insights
Environment
The ambiance is colorful, cozy, and family-friendly with bright wall art, board games, and a dine-in area that encourages socializing and fun, making it an inviting place for families and friends alike.
Cleanliness
Reviewers consistently note the cleanliness of the store, including the restroom and open kitchen area, which adds to the overall positive experience.
Unique Elements
Unique features include freshly made ice cream prepared daily from scratch in front of customers, a variety of customizable options, the presence of board games, and specialty items like taiyaki fish cakes and Japanese snacks. The hands-on involvement of the owner and staff also stands out.
Service
Customer service is frequently described as outstanding, with multiple mentions of friendly, cheerful, and attentive staff including the owner who is hands-on and welcoming. Staff members like Cassandra, Ava, DJ, and Grace are individually praised for their kindness and helpfulness.