This boba tea shop in Summerlin receives consistently high praise for its delicious, high-quality drinks made with fresh ingredients and customizable options. Customers highlight the friendly, attentive, and helpful staff who enhance the overall experience. The ambiance is inviting, clean, and thoughtfully designed, contributing to a pleasant visit whether for quick pickup or relaxed seating. Many reviewers express strong loyalty, often returning and recommending the shop to others.
Customization Options
Most Popular Items
Additional Insights
Environment
The shop has a cute, chill, and inviting atmosphere with great interior design and pleasant music. The space is clean, smells nice, and the outdoor seating is noted as pleasant, though some mention limited indoor seating. The ambiance is calming, suitable even for those sensitive to stimulation.
Cleanliness
Reviews consistently note that the store is very clean and well-maintained, contributing positively to the overall customer experience.
Unique Elements
The store offers a rewards app, social media follower pins, buy-one-get-one-free promotions, freshly brewed tea made in front of customers, real fruit purees instead of syrups, and various topping samples. They also provide face painting and raffles during grand openings, creating a community-focused vibe.
Service
Customer service is frequently described as excellent, with staff being sweet, helpful, attentive, and patient. Specific employees like Alaina and Vincent received shoutouts for their friendliness and knowledge. Issues such as order mistakes were quickly and professionally resolved, indicating a strong commitment to customer satisfaction.