Itea Boba & Dessert is a cozy and welcoming bubble tea shop praised for its fresh, delicious drinks and attentive, friendly service. Customers consistently highlight the quality and flavor of their boba teas, fruit teas, and desserts, complemented by a relaxing and clean atmosphere. The staff are accommodating, often remaking drinks to suit preferences, and the store has a strong community-oriented vibe. Overall, it is highly recommended for both locals and visitors seeking quality boba and desserts in a comfortable setting.
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Environment
The store has a cozy, calming, and comfortable atmosphere with thoughtful decor such as cute benches and detailed wall art. It is described as a great place to study, relax, and enjoy time with friends or partners.
Cleanliness
The venue is noted to be very clean and well-maintained, contributing to a pleasant customer experience.
Unique Elements
The shop offers fully customizable drinks including ice and sugar levels, fresh fruit ingredients, and a variety of unique boba drinks like avocado coffee latte and durian sago. They also provide desserts such as egglet waffles and tiramisu, and the owners are actively engaged with the community.
Service
The staff are repeatedly described as very friendly, accommodating, and attentive. They often remake drinks for free if customers are unsatisfied and go out of their way to ensure a positive experience. Several reviews mention exceptional customer care and a welcoming atmosphere.