This store is known for its flavorful and creamy bubble tea drinks, particularly praised for unique smoothie options like the strawberry banana smoothie with coconut jelly. Customers appreciate the pleasant taste of the bubble teas, although some have noted issues with customer service and cleanliness. The ambiance received mixed reviews, with some finding the vibe off and the environment unclean. Overall, the quality of drinks is well regarded but service and hygiene concerns detract from the experience.
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Additional Insights
Environment
Ambiance is negatively perceived by some customers due to a bad vibe and long wait times, with one reviewer noting discomfort related to the floor condition.
Cleanliness
Cleanliness is a concern, as multiple reviewers mentioned dirty floors and even a dead roach spotted on the floor.
Unique Elements
The store offers coconut jelly that is actually lychee fruit boba, which is a distinctive and well-liked feature.
Service
Customer service is inconsistent, with at least one report of rude behavior and eye-rolling from staff, which led to lost business from a regular customer.