Bubble Tea Lab is a charming, family-owned bubble tea shop located in Libertyville, Illinois. Customers consistently praise the high quality and deliciousness of their drinks, especially their variety of bubble teas and smoothies. The staff are frequently described as friendly, welcoming, and knowledgeable, enhancing the overall customer experience. The shop offers a cozy and cute ambiance with unique décor, collectibles, and a clean environment, making it a favored local spot for bubble tea lovers.
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Environment
The shop has a cozy, cute, and inviting atmosphere with unique decor such as hanging umbrellas, plushies, manga, K-pop and East Asian cultural merchandise, and clean seating areas.
Cleanliness
Multiple reviewers mention the store is very clean and well-maintained, with adherence to COVID-19 safety protocols.
Unique Elements
The store stands out with its extensive variety of bubble tea flavors and toppings, availability of multiple dairy-free milk alternatives, a self-order kiosk system, and cultural merchandise reflecting East Asian and Mongolian influences.
Service
The staff are repeatedly described as very friendly, helpful, patient, and knowledgeable, often going the extra mile by providing recommendations, samples, and personalized attention.