Ocean Freeze is a highly praised establishment known for its delicious self-serve frozen yogurt and a wide variety of bubble teas, Italian sodas, and other treats. Customers frequently commend the friendly, prompt, and helpful staff, particularly highlighting individual employees like Makayla for excellent service. The ambiance is family-friendly, clean, and welcoming, making it a popular stop for locals and visitors alike. The store offers a broad selection of flavors and toppings, catering to various preferences and dietary needs.
Customization Options
Most Popular Items
Additional Insights
Environment
The store is described as family-friendly, clean, and easily accessible with a fun and happy environment where customers enjoy mixing their own treats.
Cleanliness
Multiple reviews mention the shop is very clean and well-maintained, contributing positively to the customer experience.
Unique Elements
The pink spoon that changes color when touching frozen yogurt, a wide variety of boba types including tapioca pearls and popping boba, and dairy-free options for vegans stand out as distinctive features.
Service
Staff members such as Makayla, Blake, Michaela, Mel, and Jason are repeatedly noted for being kind, patient, welcoming, and providing prompt, personalized service that enhances the overall customer experience.