This Gong Cha location is highly praised for its excellent quality bubble tea and wide variety of drink choices. Customers frequently compliment the friendly and attentive staff, noting quick and kind service. The store offers a spacious and clean environment with a simple, functional ambiance. Many reviewers appreciate the customizable options for their drinks and the community engagement by the business.
Customization Options
Most Popular Items
Additional Insights
Environment
The store is described as spacious, clean, and cute, with a bare-bones but functional atmosphere typical of a boba shop. Seating is available at this location, which is appreciated compared to smaller locations.
Cleanliness
Multiple reviewers note that the store is clean and well-maintained.
Unique Elements
The store offers punch cards for loyalty rewards, customizable sugar and ice levels, a variety of boba toppings including basil seeds as a tapioca substitute, community involvement with donations during COVID-19, and special promotions like buy one get one 50% off.
Service
The staff are consistently described as very friendly, helpful, kind, and quick. Specific employees, like Sherry, are noted for exceptional customer care. The service includes accommodating special requests such as filling water bottles for free.