This boba tea store is highly praised for its delicious and well-prepared drinks, especially the boba and milk teas, which are frequently mentioned as flavorful and well-balanced in sweetness. Customers consistently highlight the friendly and attentive service provided by the staff, often naming individual employees who enhanced their experience. The ambiance is described as cute, pastel-themed, and aesthetic, making it a comfortable spot for studying, dates, or casual visits. Overall, the store provides a unique experience with reusable glass and bear-shaped cups that customers love.
Customization Options
Most Popular Items
Additional Insights
Environment
The ambiance is bright, cute, and pastel-themed with an aesthetic that customers find Instagram-worthy. The environment is relaxing and suitable for studying, working, or casual dates, featuring comforting music and a fun vibe.
Cleanliness
There is no direct mention of cleanliness issues; however, one reviewer noted a lack of visible garbage or recycling bins, which could be a minor concern. Overall, the environment appears well-maintained.
Unique Elements
The store stands out for its reusable bear-shaped and glass cups, which customers love and can keep or bring back for discounts. The use of thick boba straws and medal straws adds to the unique experience. The shop also emphasizes reducing plastic waste and offers a 'Not-So-Secret Menu' with popular and creative drink options.
Service
Customer service is consistently described as friendly, helpful, and attentive with several staff members named for their excellent service. Staff often assist with drink customization and provide accommodating gestures such as offering free drinks or substitutions.