This establishment is a well-liked bubble tea store known for its quick and friendly service, offering a wide variety of flavorful drinks including classic milk teas and specialty slushies. Customers appreciate the clean, organized, and inviting atmosphere, which is conducive to both casual visits and studying. The staff are described as polite, helpful, and lively, contributing to a welcoming environment. While parking can be somewhat limited, the convenience of the location in a downtown area and the ease of ordering through an app or delivery services enhance the overall customer experience.
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Environment
The store is noted for being clean, organized, cute, and calm, with some mentioning it as a good place for studying. The new location has a modern setup and a fun, welcoming atmosphere.
Cleanliness
Reviews consistently mention the store as very clean and well maintained.
Unique Elements
The store does not take phone orders but offers app and delivery options. There is a happy hour with discounts, a job card program, and the boba is noted to be warm at the bottom. Parking can be challenging due to the downtown location.
Service
Customer service is generally described as friendly, helpful, and quick, with some exceptions noted regarding professionalism being mistaken for rudeness. Staff are willing to assist with app and payment issues and create a welcoming environment.