This store is highly praised for its exceptional cookies and baked goods, noted for their freshness, gooey texture, and delicious flavors. Customers consistently commend the friendly and helpful staff, who provide excellent customer service including warming treats and accommodating special requests. The ambiance is welcoming with comfortable seating and convenient amenities such as plug-ins, making it a great spot for both quick visits and longer stays. Additionally, the bubble tea offerings receive positive attention for their variety and customization options, contributing to the overall favorable experience.
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Additional Insights
Environment
The store has a cozy and inviting atmosphere with comfortable seating and plug-ins for devices, making it suitable for working or socializing.
Cleanliness
There are no direct mentions of cleanliness concerns; the overall impression is positive and well-maintained.
Unique Elements
Unique features include a highly customizable bubble tea menu with unlimited flavor combinations, fresh baked goods that are soft and gooey, and a welcoming owner who actively engages with customers.
Service
Customer service is described as exceptional, kind, and helpful with staff often going above and beyond by offering free items, remaking drinks without charge, and heating treats for customers.