Gong Cha is highly praised for its consistently good quality milk tea and bubble tea drinks, with many reviewers highlighting fast, efficient, and friendly service. The store features a spacious, clean environment with indoor and outdoor seating, conveniently located near public transit and parking. Customers appreciate the customizable options for sweetness and ice levels, as well as the wide variety of flavors and toppings. Overall, it is regarded as a top boba tea destination in Malden with a welcoming atmosphere and attentive staff.
Customization Options
Most Popular Items
Additional Insights
Environment
The store is noted as very clean, spacious, and comfortable with both indoor and outdoor seating; the atmosphere is generally calm and not crowded.
Cleanliness
Multiple reviewers mention the store as super clean and well-maintained.
Unique Elements
Customization of sweetness and ice levels is emphasized, along with perfectly made tapioca pearls and a wide range of toppings; the staff’s helpfulness in drink recommendations and quick preparation times stand out.
Service
Service is frequently described as fast, efficient, friendly, and patient, with staff often going above and beyond to ensure customer satisfaction and correct orders.