Jilly Jelly is a highly praised local boba tea shop known for its high-quality, craft tea beverages made with fresh and natural ingredients. Customers frequently highlight the exceptional customer service, with the owner and staff being patient, kind, and accommodating to individual preferences. The ambiance is described as cozy, cute, and welcoming, with a calming atmosphere and artistic touches. Many reviewers emphasize the customizable options for sweetness and ice levels, as well as the unique menu items beyond standard boba teas.
Customization Options
Most Popular Items
Additional Insights
Environment
The shop offers a cozy, cute, and welcoming atmosphere with artistic illustrations, fresh flowers, and calming decor that makes customers feel at home and comfortable.
Cleanliness
While cleanliness is not explicitly detailed, the environment is described as calm and beautiful, implying a well-maintained space suitable for relaxing and working.
Unique Elements
Unique features include handcrafted jellies, made-from-scratch ingredients, warm and chewy tapioca, ice cream offerings like rum ice cream with bubble waffles, and the ability to sample drinks before ordering.
Service
The customer service is consistently described as excellent, with staff and the owner being very kind, patient, helpful, and willing to customize drinks to customer preferences including sweetness and taste testing before sealing drinks.