Hub Boba is a highly praised bubble tea and ice cream shop located on Mercer Island, known for its delicious and customizable boba drinks as well as tasty ice cream treats. Customers consistently highlight the friendly and professional staff, especially the owner Robert, who provides excellent service and engaging customer interaction. The atmosphere is cozy and welcoming, making it a popular spot for both casual visits and gatherings. Overall, the store offers a diverse menu with high-quality ingredients and thoughtful customization options.
Customization Options
Most Popular Items
Additional Insights
Environment
The shop has a cozy and welcoming atmosphere with a nice place to hang out or grab something to go. It includes ice cream and games, making it family-friendly and enjoyable for groups.
Cleanliness
No direct mentions of cleanliness were found, but the overall positive tone implies a well-maintained environment.
Unique Elements
The owner’s deep knowledge about boba preparation and willingness to customize drinks based on customer descriptions is highlighted. The pairing of boba tea with unique ice cream flavors and the inclusion of games add distinctive charm.
Service
Staff are repeatedly described as friendly, professional, and attentive, with personalized service such as customizing drinks and offering samples. The owner is knowledgeable and engages customers, enhancing the experience.