This store is highly praised for its authentic and delicious bubble tea offerings, featuring a variety of fresh and flavorful drinks. Customers frequently commend the exceptional customer service, highlighting kind and attentive staff members like Anna and Melanie. The ambiance is described as cozy, charming, and welcoming, contributing to a pleasant overall experience. Many reviewers also appreciate the quality of the food items, including taiyaki and custom milkshakes, making it a well-rounded spot for both drinks and snacks.
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Additional Insights
Environment
The atmosphere is cozy, charming, and inviting, with several reviewers mentioning a beautiful or quaint setting that enhances the overall experience.
Cleanliness
While cleanliness is not explicitly highlighted in most reviews, the positive mentions of atmosphere and service imply a well-maintained environment.
Unique Elements
Unique features include kosher certification, a variety of authentic boba textures (e.g., tiger boba), custom milkshakes, taiyaki snacks, and anticipation for a boba-making robot named 'Tbot' expected to enhance the experience.
Service
Customer service is frequently described as outstanding, with staff members like Anna and Melanie receiving special praise for kindness, patience, and attentiveness. The owners are also noted to be friendly and accommodating.