This tea store is highly praised for its authentic, high-quality tea and bubble tea offerings, delivering strong tea flavors that are not overly sweet or artificial. Customers appreciate the efficient, friendly service and the knowledgeable staff who can accommodate multiple languages including Mandarin, Cantonese, and English. Though the ambiance is minimalistic with limited or no seating and no wifi, it is described as a warm and hospitable space focused on tea quality rather than hangouts. The pricing is considered reasonable given the quality, with some noting a $5 minimum for card payments.
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Environment
The store has a no-frills, hole-in-the-wall style with little to no seating and no wifi, catering more to quick takeout than lingering. The environment is warm and hospitable but not suitable for hangouts or extended stays.
Cleanliness
No explicit comments on cleanliness were made, but the overall positive experience and lack of complaints imply an adequately maintained environment.
Unique Elements
Unique features include the use of martini shakers for mixing drinks, the option to purchase loose leaf or bagged teas, a large variety of authentic tea selections, and clear signage with staff recommendations and customer favorites.
Service
The staff are consistently described as friendly, efficient, and knowledgeable, offering outstanding customer service and multilingual support. The owner is noted for kindness, including thoughtful gestures such as giving candy to children.