This boba tea shop is highly praised for its delicious and diverse beverage selection, including bubble teas, smoothies, and unique treats. Customers consistently highlight the excellent and friendly customer service, with staff members being patient, polite, and helpful. The ambiance is warm, inviting, clean, and well-decorated with enjoyable music, making it a great place to study, hang out with friends, or spend time with family. Many reviewers express strong satisfaction and intend to return frequently, indicating a loyal customer base.
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Environment
The shop is warm, inviting, clean, bright, and well-decorated with tasteful design and good music. It is considered a great environment for studying, relaxing, or socializing with family and friends.
Cleanliness
Multiple reviewers mention the space as clean and organized, contributing positively to the overall experience.
Unique Elements
The store offers a variety of games to pass time, a diverse menu including snacks like mozzarella sticks with chili sauce, and plastic cup covers that are easy to puncture with straws. The presence of a variety of popping bobas and snow cones adds unique appeal.
Service
Customer service is frequently described as top-notch, with staff being kind, patient, polite, and very helpful. Specific staff members, such as Shanze, are praised for their kindness and recommendations. The service is noted as communicative and respectful despite occasional unrealistic customer expectations.