This store is highly praised for its exceptional quality drinks, particularly its boba teas and specialty coffee. Customers consistently highlight the perfect texture of the boba and the freshness of the tea. The staff are described as friendly, attentive, and providing outstanding customer service. The ambiance is clean, inviting, and cozy with a homey feel, making it a pleasant place to visit and relax.
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Additional Insights
Environment
The store is noted for its clean, inviting, and homey atmosphere. It offers seating inside and outside, with amenities such as plugs, wifi, and board games, though seating is somewhat limited due to the small shop size.
Cleanliness
Multiple reviews mention the store is very clean, including a clean customer restroom, adding to the overall positive experience.
Unique Elements
Unique features include a sticky notes wall for customer entertainment and a distinctive tea flavor called Al-Li Shan not commonly found elsewhere. The personalized touches like offering oranges with tajin and the attention to drink customization stand out.
Service
Customer service is repeatedly described as excellent, with many mentions of friendly, respectful, and attentive staff as well as personalized assistance with drink selections. The owner and employees go out of their way to make customers feel valued.