Sub Zero is a unique ice cream shop specializing in made-to-order ice cream prepared using liquid nitrogen, creating a creamy and fresh product. Customers praise the friendly and knowledgeable staff, who provide excellent customer service and accommodate dietary restrictions. The atmosphere is fun and engaging, with the ice cream making process serving as an entertaining experience for all ages. The store is clean and well-maintained, though parking and location on Main Street can be challenging.
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Additional Insights
Environment
The store provides a fun and educational atmosphere where customers can watch their ice cream being made with liquid nitrogen. It is popular with families and children and offers an engaging STEM-related experience.
Cleanliness
Reviewers note that the store and bathrooms are clean and well maintained.
Unique Elements
The main unique feature is the liquid nitrogen ice cream making process that doubles as an entertaining show. The store also offers STEM presentations and caters events, emphasizing educational value alongside delicious treats.
Service
Staff are consistently described as friendly, helpful, and accommodating, especially with allergies and dietary restrictions. Several staff members including Cheryl, Rita, Tyler, and Mikayla are specifically praised for their professionalism and kindness.