This family-owned establishment is highly praised for its delicious mochi donuts and quality bubble tea offerings. Customers consistently highlight the friendly and attentive customer service provided by the owners and staff. The ambiance is described as charming, whimsical, and aesthetically pleasing, with pastel colors and unique décor elements like artificial cherry blossoms and a speakeasy bar in the back. Overall, patrons find the experience memorable and delightful, making it a popular spot on the Upper West Side.
Customization Options
Most Popular Items
Additional Insights
Environment
The atmosphere is whimsical, charming, and cozy with pastel colors, shimmering artificial cherry blossom trees, and trendy décor that is perfect for photos. The speakeasy in the back adds a unique and fun element to the space.
Cleanliness
While cleanliness is not directly mentioned in detail, the overall positive tone and description of the shop imply a well-maintained and pleasant environment.
Unique Elements
The presence of a speakeasy-style bar hidden behind a phone booth, karaoke nights, and donut decorating parties set this store apart. The use of rice flour mochi donuts and creative boba drink combinations are distinctive features.
Service
Customer service is frequently described as exceptional, with owners and staff being kind, welcoming, and going above and beyond, such as returning a forgotten wallet personally and offering free items.