This store is highly praised for its exceptional bubble tea and fruit tea offerings, with many customers appreciating the fresh, flavorful drinks. The customer service is repeatedly described as outstanding, warm, and accommodating, often with personal attention from the owner Kevin. The ambiance is cozy and cute, with a small but welcoming space that encourages repeat visits. Overall, the store is considered a hidden gem in Manhattan with reasonable prices and a friendly atmosphere.
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Additional Insights
Environment
The store ambiance is cozy, cute, and small with tasteful decorations, creating a welcoming and intimate atmosphere appreciated by customers.
Cleanliness
While cleanliness is not explicitly mentioned, the positive descriptions of the environment and service imply a clean and well-maintained establishment.
Unique Elements
Fresh large cuts of fruit in teas, accommodating customization (e.g., tasting drinks before leaving), and accommodating non-dairy and dairy-free options stand out as unique features.
Service
Customer service is described as extraordinarily friendly, personal, and kind, often with the owner personally recommending drinks, ensuring customer satisfaction, and going above and beyond, such as providing chairs or candy.