This bubble tea shop on the Upper West Side is highly praised for its authentic Taiwanese bubble tea with well-balanced flavors and perfectly cooked boba pearls. Customers consistently highlight the quality and taste of their tea, noting a strong tea flavor and freshness. The service is friendly and accommodating, though sometimes slow due to limited staff. The space is very small with no seating, encouraging takeout orders, and offers a large variety of options at reasonable prices.
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Additional Insights
Environment
The store is very small with no seating, designed as a no-frills, takeout-focused shop with simple decor that prioritizes quality and affordability over aesthetics.
Cleanliness
Reviewers mention the shop feels very clean and well-maintained despite its small size.
Unique Elements
The shop offers authentic Taiwanese bubble tea with unique options like coffee jelly with Pu-Erh milk tea, a large menu variety, customizable sweetness and ice levels, and a default non-dairy milk option without extra charge.
Service
Staff are consistently described as friendly, patient, helpful, and knowledgeable, with some reviewers noting personalized recommendations and accommodating service despite occasional slow order processing due to limited staff.