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Surreal Creamery

5.9
(209 reviews)
Surreal Creamery

Surreal Creamery is a highly praised ice cream and bubble tea shop known for its creative and delicious ice cream flavors served in unique presentations such as mason jars. Customers frequently highlight the rich and creamy texture of the ice cream and the innovative combinations of flavors. The staff is consistently described as friendly, welcoming, and knowledgeable, providing excellent customer service. The ambiance is small and cozy with limited seating, making it a popular grab-and-go spot and a hidden gem in the area.

Most Popular Items

Floatee (bubble tea float with ice cream)
"Been to both locations and love the floatee. Although this location is much smaller in the cut of west village I experience such a great customer service everytime I go. Davon is AWESOMEEEE!!! He always gives a warm welcome and makes the best suggestions."
Chocolate Blackout Mason Jar
"I had the Chocolate Blackout with soft serve chocolate ice cream, chocolate syrup, chocolate puffs, and Oreo cookies. The ice cream was pure, rich and surreally creamy. The creamy part was just fantastic."
Taro Ice Cream / Taro Float
"I've been here twice and it was all good. I've tried taro and brown sugar floats. I prefer taro or others than brown sugar because I don't like too sweet dessert but this float was delicious."

Additional Insights

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Environment

The shop is small and cozy with limited or no seating, often described as having a tiny space with a bar to stand at; some reviews mention it as a hidden gem in a busy or less pleasant neighborhood area.

Cleanliness

No significant negative remarks on cleanliness; one review mentions the neighboring street as grimy but staff and store cleanliness are implied to be good.

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Unique Elements

Use of mason jars for serving, innovative ice cream float/bubble tea hybrids called 'floatee,' creative and Instagram-worthy presentations, and a variety of unique flavor combinations including Earl Grey, matcha, taro, and chocolate blackout.

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Service

The staff is consistently described as friendly, efficient, knowledgeable, and warm, with specific praise for employees who provide personalized recommendations and create a welcoming atmosphere.

Store Information

Address
126 MacDougal St, New York, NY 10012
Hours
Monday Closed
Tuesday 4-11PM
Delivery
Takeout

Atmosphere

Casual
Trendy

Accepted Payments

Credit cards
Debit cards
NFC mobile payments