← Back to all stores in Newport News

The Whale Tea Hidenwood

6.5
(73 reviews)
The Whale Tea Hidenwood

Whale Tea is a highly praised bubble tea shop known for its high-quality drinks and fresh ingredients. Customers frequently highlight the delicious and well-balanced flavors of their teas and desserts, as well as the exceptional customer service and friendly staff. The store ambiance is described as cozy, modern, and inviting, with unique decor elements including anime and K-pop themes. Many reviewers express strong loyalty, recommending the shop and planning repeat visits.

Customization Options

🍯Sweetness
🌿Natural Ingredients
🥛Alternative Milk

Most Popular Items

Crème Brûlée series
"The crème brûlée series is DELICIOUS! Fresh ingredients, and they have non-diary options. The kiosk in the store is really convenient during the busy hours."
Red bean taiyaki
"The taiyaki was so good! It had a nice sweet outside with delicious red bean inside. They made it fresh right in front of me!"
Brown sugar milk tea with boba
"Brown sugar milk tea bobba is hood. A lite taste of sugar soooo not too sweet, but good flavor and taste."

Additional Insights

🌿

Environment

The shop is cozy, modern, and clean with inviting decor featuring anime and K-pop themes, game corners, and a bright, homey atmosphere that customers enjoy.

Cleanliness

Multiple reviewers note that the store is very clean and well-maintained, contributing to a pleasant visit.

🌟

Unique Elements

Freshly made red bean taiyaki prepared in front of customers, a game corner, and a rewards program distinguish Whale Tea from other boba shops.

🛎️

Service

The staff is repeatedly described as very friendly, polite, helpful, and attentive, providing excellent recommendations and creating a welcoming atmosphere.

Store Information

Address
21 Hidenwood Shopping Center, Newport News, VA 23606
Hours
Monday 12-9PM
Tuesday 12-9PM
Delivery
Takeout
Dine-in

Highlights

Great tea selection