Taiwan Ice is a highly praised dessert and beverage shop known for its exceptional quality of rolled ice cream and boba tea. Customers consistently highlight the friendly and knowledgeable staff who provide excellent customer service, making each visit enjoyable. The ambiance is described as cozy, peaceful, and beautifully decorated, contributing to a welcoming atmosphere. The store offers a diverse menu with fresh, delicious flavors that attract repeat customers and strong recommendations.
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Environment
The ambiance is described as cozy, calm, peaceful, and beautifully decorated with a cute and inviting atmosphere. Many reviewers mention enjoying the calm music and overall vibe of the shop.
Cleanliness
While not extensively commented on, the shop is implied to be clean and well-kept through positive ambiance remarks and overall customer satisfaction.
Unique Elements
The shop offers authentic Taiwanese desserts including shaved ice, rolled ice cream, and a wide variety of customizable boba teas. They provide free samples, non-dairy options, and personalized service, which sets them apart.
Service
Customer service is repeatedly praised as warm, friendly, attentive, and knowledgeable. Staff members like Nadia, Genesis, and Aleni are frequently mentioned for their kindness, helpful recommendations, and making customers feel welcome.