Whale Tea in SoNo is widely praised for its delicious and high-quality bubble tea offerings, featuring a variety of customizable options such as sweetness and ice levels. Customers consistently highlight the friendly and accommodating staff, contributing to an exceptional service experience. The ambiance is described as clean, charming, and spacious with modern touches like tablet ordering kiosks. Many reviewers appreciate the fair pricing and the inviting environment, making it a popular spot for both locals and visitors.
Customization Options
Most Popular Items
Additional Insights
Environment
The store boasts a charming, clean, and spacious interior with modern features such as tablet ordering kiosks and comfortable seating, making it a pleasant place to relax and enjoy drinks.
Cleanliness
Multiple reviewers mention the space as very clean and well-maintained, including clean and sanitized seating areas and bathrooms.
Unique Elements
Unique features include a stamp card loyalty program rewarding free drinks, customizable sugar and ice levels, fresh natural ingredients especially in taro tea, and the availability of rolled ice cream alongside boba.
Service
Customer service is frequently described as exceptional, with friendly, accommodating, and attentive staff who enhance the overall experience.