This establishment is highly praised for its high-quality boba tea and Vietnamese-style food offerings, notably banh mi sandwiches. Customers consistently highlight the freshness of ingredients and the authentic flavors present in both drinks and food. The service is described as friendly, attentive, and accommodating, with efficient ordering systems including kiosks and online options. The ambiance is casual and welcoming, enhanced by a clean environment and occasional hip hop music, making it a popular spot in downtown Oakland Chinatown.
Customization Options
Most Popular Items
Additional Insights
Environment
The ambiance is casual and cozy, with a clean environment and a hip hop music vibe noted. The small space includes self-order kiosks enhancing convenience.
Cleanliness
Multiple reviewers mention the place being clean and well-maintained, contributing positively to the overall experience.
Unique Elements
Unique elements include customizable sweetness and ice levels, a variety of milk alternatives (oat, almond, lactose-free), vegan options like vegan banh mi, and a notable focus on fresh fruit ingredients in drinks. The presence of a kiosk ordering system and hip hop music also stand out.
Service
Customer service is frequently described as excellent and friendly, with staff going above and beyond, such as staying open after hours, remaking drinks to customer satisfaction, and providing helpful recommendations.