Sweetheart Café & Tea

4.4

(92 reviews)

Sweetheart Café & Tea is a beloved mom-and-pop shop nestled in Oakland's Chinatown, boasting a rich history since 1996. The café is a hotspot for bubble tea enthusiasts, known for its consistently high-quality boba and a diverse menu that includes various snacks, such as popcorn chicken and a selection of Asian treats. Customers frequently praise the affordability of their offerings, often highlighting that prices are significantly lower than those at competitors. The ambiance is described as cozy and inviting, with friendly and enthusiastic staff contributing to a warm atmosphere. Overall, patrons express high levels of satisfaction, often returning due to the delightful combination of tasty beverages, snacks, and excellent service.

Most Popular Items

Boba Drinks: Customers rave about the boba, with many declaring it the best in town. One reviewer noted, "The black milk tea with boba was an exquisite blend of flavors," while another stated, "If all you wanted is a great cup of boba, this is the place."

Popcorn Chicken: Frequently mentioned as a standout item, one customer described it as "the best popcorn chicken that I've had in my life," emphasizing its crunchy texture and deliciousness.

Cheesecake and Snacks: Reviewers appreciate the variety of snacks available, including nostalgic candies, with one stating, "A store that would make Willy Wonka giddy."

Specialty Drinks: The café offers unique beverages like rose milk tea and ube drinks, with one customer happily noting, "Their milk tea is pretty good quality."

Additional Insights

Customer Service: Numerous reviews reflect positive experiences with the staff, highlighting their friendliness, attentiveness, and willingness to accommodate requests, such as reheating food orders.

Loyalty and Community Support: Many customers express loyalty to the café, with several mentioning they have been visiting for years. One reviewer encouraged others to support local businesses, stating, "You're supporting a family and perhaps a high school college student learning the value of hard work."

Unique Discounts: The café offers a special Pokémon Go Level Discount, which incentivizes frequent visits from gamers, showing a creative approach to customer engagement.

Cleanliness and Environment: The café is described as clean and well-maintained, contributing to a pleasant dining experience. Customers appreciate the cozy vibe and quick service, making it a go-to spot for their drink and snack cravings.

Store Information

Address

315 9th St, Oakland, CA 94607

Phone

+1 510-835-8136

Website

Visit Website

Hours

Monday Closed

Tuesday 11AM-5

Delivery

Takeout

Dine-in

Highlights

Great tea selection

Report this is not a boba tea store