i-Tea Oakland

4.3

(329 reviews)

i-Tea Oakland is a beloved boba tea shop located in Chinatown, known for its high-quality drinks and friendly service. Customers consistently praise the establishment for its extensive selection of unique flavors and customizable options, such as varying levels of sweetness and ice. The drinks are made with fresh ingredients, and many patrons enjoy the authenticity and taste of the boba tea, often comparing it favorably to other well-known boba chains. While the shop is small and primarily a takeout spot with no seating, this does not deter customers, who value the quick service and delicious beverages. The overall sentiment is overwhelmingly positive, with many reviewers expressing satisfaction and a desire to return.

Most Popular Items

Taro Milk Tea: Frequently highlighted as a favorite, noted for its authentic flavor and chunks of real taro. One customer described it as "delicious and the boba is always nice and chewy."

Mango Fruity Cheezma: Praised for its perfect sweetness and appealing presentation, indicating it's a standout choice among fruit teas.

Signature Milk Tea: A classic option that receives compliments for its roasted flavor, making it a solid choice for those seeking traditional tastes.

Brown Rice Milk Tea: Mentioned for its unique ingredients like agar and chia seeds, providing a nutritious twist.

B4 Tofu with Red Bean: Recommended for its distinct combination, showcasing the shop's variety in drink offerings.

Additional Insights

Customer Service: Reviewers frequently commend the staff's friendliness and helpfulness, stating that service is generally fast even during busy periods.

Ambiance and Environment: The shop is noted to be small and primarily focused on takeout, which means there is limited room for customers to sit and enjoy their drinks. However, the bustling atmosphere is often viewed positively as a sign of the shop's popularity.

Customer Loyalty: Many customers mention returning frequently and highlight a loyalty program where buying a certain number of drinks leads to a free one, indicating a strong customer retention strategy.

Unique Offerings: Several reviews mention unique items like durian sago and various pudding toppings that set i-Tea apart from other boba shops in the area, emphasizing its commitment to offering diverse and authentic flavors.

Payment Options: The shop is noted to be cash-only, which some customers mention as a minor inconvenience but is offset by the overall quality of the drinks.

Store Information

Address

388 9th St #125a, Oakland, CA 94607

Phone

+1 510-313-8383

Website

Visit Website

Hours

Monday 11AM-6PM

Tuesday 11AM-6PM

Takeout

Dine-in

Highlights

Great tea selection

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