This store is widely praised for its high-quality and flavorful tea drinks, particularly bubble tea, with many customers highlighting the fresh and natural taste of their beverages. The staff is consistently described as friendly, welcoming, and helpful, contributing to an excellent customer experience. The ambiance is cozy, clean, and aesthetically pleasing with unique decor elements, creating a relaxing and inviting environment. Customers frequently mention the variety of menu options including small bites, making it a popular spot for both locals and visitors in Orlando.
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Environment
The atmosphere is described as cozy, quaint, hip, and relaxing with cute and well-decorated interiors, including unique mountain wall art and calming music enhancing the chilled vibe.
Cleanliness
Multiple reviewers note that the store is very clean and well-maintained, contributing to an overall pleasant visit.
Unique Elements
The store features unique toppings like tremella mushroom, creative drink options such as Galaxy and Aurora teas, a secret menu, and small magnetic cat toys for sale, adding charm and distinctive appeal.
Service
Customer service is frequently highlighted as friendly, attentive, and informative, with staff often going the extra mile to ensure satisfaction and provide recommendations.