The Boba Company in Orlando is highly praised for its delicious and diverse bubble tea offerings, featuring fresh ingredients and a variety of flavors. Customers consistently highlight the exceptional and friendly customer service, with staff members providing helpful recommendations and a warm atmosphere. The store is described as clean, well-kept, and having a laid-back, cute ambiance that appeals to both locals and visitors. Overall, it is regarded as a top boba tea destination in the area with excellent quality and value.
Customization Options
Most Popular Items
Additional Insights
Environment
The store ambiance is characterized as cute, laid-back, warm, and inviting, with some mentions of it being a nice place to hang out and even play board or card games. The atmosphere suits casual visits and small gatherings.
Cleanliness
The location is noted to be very clean and well-maintained, which contributes positively to the overall experience.
Unique Elements
Unique features include a wide variety of customizable drink combinations, availability of popping pearls and fresh jelly toppings, an incentive card program, and offerings such as macaroons and boba-themed apparel. The store also caters for events, providing bulk drinks with delivery and setup.
Service
Customer service is repeatedly described as excellent, with staff being friendly, patient, and knowledgeable. Specific praise is given to employees like 'Sunshine' who provide personalized drink recommendations and a positive, welcoming attitude.