Gotcha Boba is a highly praised bubble tea shop located in the Orlando area, known for its fresh, high-quality drinks and friendly, attentive service. Customers appreciate the wide variety of creative boba tea flavors, including unique options like creme brulee milk tea and galaxy drinks with popping boba. The store has a clean, cute, and welcoming atmosphere with additional offerings such as bubble waffles and sushi rolls. Overall, patrons consistently highlight the excellent customer service and affordable prices, making it a beloved local gem.
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Additional Insights
Environment
The shop is characterized as cute, clean, and cozy with a chill atmosphere, featuring games for customers to play while they wait or enjoy their drinks.
Cleanliness
Multiple reviewers mention that the store is very clean, well maintained, and safe for delivery orders.
Unique Elements
Notable unique features include a wide variety of creative boba flavors, bubble waffles, sushi rolls, and the option to customize sweetness and ice levels. The family-run nature and personal attention from the owner add to the charm.
Service
The staff and owner are repeatedly described as friendly, knowledgeable, and helpful, often going above and beyond to assist customers in choosing drinks and making them feel welcome.