This is a highly praised ice cream and boba tea shop located in a busy, central area of Orlando. Customers consistently commend the delicious and fresh rolled ice cream with a variety of toppings and flavors, as well as the quality and taste of the boba tea and smoothies. The staff is described as friendly, helpful, and attentive, contributing to a welcoming and enjoyable atmosphere. The shop has a fun ambiance with unique elements like customer sticky notes on the wall and an engaging ice cream rolling process that entertains guests, especially families with children.
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Environment
The shop has a lively and fun atmosphere with a great vibe, popular with families and tourists. Unique features include watching the ice cream being rolled, post-it note walls for customers to leave messages, and a family-friendly environment.
Cleanliness
Multiple reviews mention the shop as being very clean and well-maintained, contributing to a positive impression.
Unique Elements
The rolling ice cream preparation is a key attraction, along with the interactive sticky note wall and the ability for customers to customize their ice cream with numerous toppings.
Service
Staff members are frequently described as friendly, welcoming, professional, and helpful, with some employees going out of their way to assist customers with choices and ensure a great experience.