This store is a well-regarded family-owned bubble tea and dessert shop known for its high-quality, freshly made boba and extensive tea and ice cream menu. Customers frequently praise the outstanding customer service, often highlighting the manager Logan's personable and attentive nature. The ambiance is described as cute, funky, and welcoming, contributing to a pleasant visit experience. Overall, the store is viewed as a friendly, professional, and customer-focused establishment with a loyal clientele.
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Additional Insights
Environment
The ambiance is cute, funky, and family-friendly with a peaceful and welcoming environment, featuring unique decorations and a large, diverse menu.
Cleanliness
Cleanliness is not explicitly mentioned in detail, but the overall impressions imply a well-maintained establishment with a comfortable setting.
Unique Elements
Unique elements include freshly made boba, artistic labor-intensive desserts like rolled ice cream, zodiac-themed cups, merchandise such as keychains, and payment convenience with Venmo/PayPal.
Service
Customer service is repeatedly described as excellent, attentive, and personable, with staff and management going above and beyond, such as opening early and helping with special requests.