Teaspoon Palo Alto is a popular boba tea shop known for its delicious and high-quality drinks made with fresh ingredients and excellent toppings. Customers consistently praise the fast and friendly customer service, with special mention of accommodating staff and managers. Though the seating area is limited and sometimes not ideal, the overall ambiance is casual and welcoming. The shop offers a diverse menu with a variety of bubble tea options that attract loyal repeat customers.
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Environment
The shop is described as a small, casual spot with limited seating (only a few tables). Some customers mention that the seating area can be noisy or sometimes disrupted by teens, recommending taking drinks to go or to nearby parks.
Cleanliness
While not heavily discussed, there are no negative cleanliness remarks. The staff's attention to safety during COVID-19 with clear precautions is noted positively.
Unique Elements
Discounts for bringing your own cup and straw encourage sustainability. The store offers a wide and diverse menu despite its small size. The manager's willingness to assist with allergen information and catering orders stands out.
Service
Customer service is frequently highlighted as exemplary, with staff being described as friendly, helpful, efficient, and accommodating especially for large or last-minute orders. Specific employees like Aryan and John are praised for going above and beyond.