My Boba Shop is highly praised for its delicious and diverse boba tea offerings, with many reviewers highlighting the freshness and chewiness of the boba pearls. The staff, especially the owner Osama, are frequently described as friendly, knowledgeable, and accommodating, often going out of their way to fulfill special requests. The shop has a clean, bright, and inviting atmosphere with a fresh, modern aesthetic that makes customers feel welcome. Overall, customers express strong satisfaction with both the quality of drinks and the excellent customer service.
Customization Options
Most Popular Items
Additional Insights
Environment
The shop features a bright, fresh, and welcoming atmosphere with a cute seasonal photo op and an aesthetic that appeals to both new and returning customers.
Cleanliness
Multiple reviewers mention that the shop is very clean and well-maintained, contributing positively to the customer experience.
Unique Elements
The shop offers a wide variety of unique flavor combinations, special custom orders, and a notably fresh, chewy boba. They also provide a range of jelly toppings and accommodate special dietary requests such as non-dairy milk options.
Service
Customer service is outstanding with staff described as very friendly, knowledgeable, and attentive. The owner is noted for being especially pleasant and willing to customize drinks, enhancing the overall experience.