Pearl Coffee & Bubble Tea is highly praised for its delicious and diverse bubble tea and coffee offerings. Customers frequently mention the friendly, attentive, and knowledgeable staff who provide excellent customer service. The ambiance is described as welcoming and family-friendly, with a convenient and easy-to-find location. Many reviewers highlight the quality and variety of drinks, especially the bubble teas, which are often noted for their perfect sweetness and chewy tapioca pearls.
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Environment
The store is described as family-owned, welcoming, and easy to access with a relaxed atmosphere suitable for families and casual visits.
Cleanliness
Reviewers do not explicitly mention cleanliness, but the positive overall experience suggests a well-maintained environment.
Unique Elements
The shop offers a wide variety of bubble tea options including unique items like popping boba and jelly, monthly specialty drinks, and a Wednesday Happy Hour. They also prepare some drinks with real tea on request.
Service
Customer service is repeatedly highlighted as very friendly, attentive, and customer-oriented, with staff often remembered by name and willing to provide personalized recommendations.