Balance Grille is highly regarded for its fresh, healthy food options and excellent customer service. The atmosphere is clean, modern, and inviting, with a focus on quick and customizable meals. Patrons frequently praise the convenience of ordering through the app and the consistent quality of dishes. The store also offers a notable selection of bubble tea, which many customers consider a highlight of their visit.
Most Popular Items
Additional Insights
Environment
The restaurant features a clean, modern design with a calm atmosphere enhanced by live plants and manageable background music. Self-service stations and quick service reduce wait times and create a positive customer experience.
Cleanliness
Multiple reviewers mention the restaurant's cleanliness and hygienic environment, emphasizing fresh food preparation and a spotless setting.
Unique Elements
Unique features include the use of a digital ordering system with facial recognition technology, a wide range of customizable bowls, and the farming of their own vegetables. The store offers a healthy yet flavorful menu, with a blend of quick service and high-quality ingredients.
Service
The staff is consistently described as friendly, helpful, and attentive. Several reviews commend employees by name for going above and beyond to assist with orders and app issues. The team is noted for working efficiently even during busy periods and promptly resolving any order issues.