Yi Fang is a bubble tea shop known for its use of fresh, natural ingredients and real fruits in their drinks, which many customers find flavorful and refreshing. The shop offers customizable options for sweetness and ice levels, allowing customers to tailor their beverages to taste. While many reviews praise the drink quality and nostalgic flavors reminiscent of Taiwan, there are mixed opinions on customer service, with some reports of rudeness and slow service. The ambiance is typical of a food court setting, with some comments about temperature discomfort due to fan usage.
Customization Options
Most Popular Items
Additional Insights
Environment
The store is located inside a food court, which some find convenient but note issues like cold temperatures due to fans running in winter.
Cleanliness
No explicit mentions of cleanliness issues or praises were noted in the reviews.
Unique Elements
The use of real fruits and fresh ingredients instead of powders or artificial flavorings stands out, as well as the smaller, soft yet chewy boba pearls that differ from typical textures.
Service
Customer service experiences are mixed; some staff are described as friendly and helpful, while others were reported to be rude and inattentive, affecting customer satisfaction negatively.