This store is highly praised for its delicious bubble tea and mochi donuts, with customers frequently complimenting the quality and taste of the drinks and snacks. The staff is described as friendly, patient, and providing excellent customer service, including thoughtful accommodations and quick service. The ambiance is noted as clean, bright, and cute, providing a pleasant environment for patrons. Many reviewers mention the store's customization options and convenient mobile ordering system, enhancing the overall customer experience.
Customization Options
Most Popular Items
Additional Insights
Environment
The shop is described as bright, cute, and clean, contributing positively to the overall experience.
Cleanliness
Multiple reviewers note that the store is clean and well-maintained.
Unique Elements
Unique elements include the use of syrup-soaked tapioca pearls for extra sweetness, mochi donuts made from glutinous rice flour with a distinctive chewy texture, and a mobile ordering system that offers rewards.
Service
Customer service is often highlighted as very good, with mentions of friendly staff, patient servers, and excellent handling of order substitutions and issues.