This store is highly praised for its delicious and flavorful boba tea and smoothie drinks, with a wide variety of customizable options. Customers consistently highlight the excellent customer service, mentioning specific staff members who provide attentive and friendly experiences. The ambiance is described as cute, clean, and inviting, with unique decorations and a welcoming atmosphere. Overall, patrons express strong satisfaction and a desire to return frequently.
Customization Options
Most Popular Items
Additional Insights
Environment
The store features a cute and charming atmosphere with unique decorations such as a neon bear sign and a bear theme, creating a welcoming and cozy environment that customers enjoy.
Cleanliness
Multiple reviews note that the store is very clean, including a spotless lobby with inviting aromas, contributing positively to the overall experience.
Unique Elements
The store offers a wide variety of customizable drink options including milk alternatives, sweetness, and ice levels; they provide bamboo straws and have merchandise featuring their bear theme. They also offer mochi donuts and in-house made desserts, enhancing the unique customer experience.
Service
Customer service is frequently described as excellent, friendly, and professional, with several staff members like Jessica, CJ, Howard, and Christian specifically named for their attentive and helpful service.